Why do some times go up in my invoices and not others?

On the "Billing > Preparation of invoices", you can re-invoice the costs incurred and time spent labeled "Exceptional" not indicated as already "Invoiced ".

Tempolia screenshot showing the invoice preparation options that include time entries
The invoice preparation options that include time entries.

If a time line is not taken during automatic invoice preparation, check the following information in "Time / Expenses > Time spent details":

  • - the line is correctly indicated as "Exceptional", and it is not indicated as "Invoiced" or "Do not invoice",
  • the date is less than or equal to the invoice preparation date (which becomes the date of the invoice), because we do not invoice time spent after the invoice is issued.
Tempolia screenshot showing the Exceptional and Billed columns in time detail
The Exceptional and Billed columns in time detail.