What are billable and non-billable tasks, and how are they defined?

Billable tasks represent activities for which the time spent by employees can be billed to clients. A task can be "Billable by quantity" if you want to re-invoice according to the quantity produced and not the time spent, and the notion of "Exceptional" makes it possible to automatically propose for invoicing the time spent on this task.

Non-billable tasks are on the contrary:

• absences, such as paid leave,
• or internal activities (Presence) not directly linked to customers, such as administration or internal meetings. These tasks help manage and allocate non-billable time, essential for controlling overhead and assessing internal costs.

For each task, you must enter a unique 5-character code, and a wording which will be used by default when entering times. You can also use the NLU (No Longer Use) box which prevents new entries under an old code while retaining historical data.

Thus, billable and non-billable tasks allow complete and differentiated management of time spent, facilitating both invoicing to clients and monitoring of internal non-billable activities.