What should I do when I need help?

First, the "Help - Questions / Answers" section lets you search by keyword to find information.

Tempolia screenshot: The FAQ search area, the first place to check before contacting support.
The FAQ search area, the first place to check before contacting support.

As part of support, we can answer any specific question about using the software. You can describe your needs by email, with details and screenshots if useful, or contact us directly so that we can provide a precise answer.

Our support team is available by phone and email during our opening hours. We generally reply within 24 to 48 hours. You can also consult our online help, which includes answers on specific topics as well as assistance panels integrated into the software.

For broader support, we offer training sessions on topics you choose, to help you optimize a working process.

Tempolia screenshot: FAQ list and search context.
FAQ list and search context.

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