Why are some direct debits not in the SEPA XML file I generated?
Check that your payment exists on the « Billing > Payments », on the correct due date, on the correct bank, and that it is indeed a direct debit. And that your client has a CORE or B2B mandate in his client file , depending on the filter you apply in your SEPA XML file generation.
If the payments seem well programmed and everything is consistent, but your XML file generation does not find any direct debit to include, check that the due date in the form is correct, and that the part number is empty or is equal to that of all the samples to be included.
All direct debits that are to be integrated into your SEPA XML file must be present on the « Billing > Regulations », and will have been previously created using the methods indicated in the section: What are the various ways to enter payments?
