Why can't an invoice be sent by email?

Any invoice issued by Tempolia can be sent by email as long as the "PDF Teledistribution" option is activated and an email address is entered in the customer file.

The "Download as PDF" option for an invoice is inherited from the information in the customer file when preparing an invoice, and can be modified subsequently. You can also modify this information for all your customers using the « Customers / Business > Group modification of customers » page, which will allow invoices prepared in the future to inherit this information.

On the « Billing > Invoices » page, there are two columns that concern sending by email:

Tempolia screenshot: The invoices and sending details that explain whether email delivery is possible.
The invoices and sending details that explain whether email delivery is possible.
  • The “By email” column is checked if the “PDF download” box on the invoice is checked.
  • Next to it, the "Sent" column is automatically checked if the invoice was sent via the Tempolia interface.
Tempolia screenshot: Client email prerequisites for invoice sending.
Client email prerequisites for invoice sending.

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